1. SCOPE AND CONSENT
1.1. Personal data of individuals - users of the a1.consulting site (hereinafter - the Site) are processed by "A1 Consulting" LLC, a legal entity registered under the laws of Ukraine, located at the address of st. Ushinskogo, 40, avenue 302, Kyiv, Ukraine, 03151 (hereinafter - the Company). The company is the owner of the personal database of users of the Site.
1.2. The administrator of the personal data base of the users of the Site is the Company.
1.3. Personal data of users of the Site are processed on secure servers located in Ukraine.
1.5. By using the Site and/or other related services and tools, the user gives his consent to the Company to process his personal data, such as the user's name, e-mail address, contact phone number, company represented by the user and other contact information at the user's request .
1.6. Users should be aware that when clicking on some links posted on the Site, they may be redirected to the sites (with applications, etc.) of other companies outside the Company's hosting space, where information about users is collected outside the direct control of the Company. In such a case, the privacy policies of third-party sites and/or applications will regulate the processing of information received from users by these third parties.
2. INFORMATION COLLECTED, OBTAINED AND POSTED BY THE COMPANY
2.1. Information about the user: When a user creates a "Order a consultation" request on the Site, the Company may request certain information, such as a valid e-mail address, first and last name, phone number and related information, including the name of the company that the user represents. Users are responsible for all information posted by them. The user must be aware of all the risks associated with the fact that he publishes contact information or information of a personal nature.
2.2. Customer service: When contacting users, the Company, if necessary, can collect personal information necessary to fulfill the user's request and receive feedback during the operation of its Site. The Company may also contact the User using the existing contact information provided for this purpose. The Company may also collect other information about communication with users, such as any requests submitted by users or any feedback provided by them, such as in the form of feedback left by users.
2.3. Website and mobile data: The Company may automatically receive and record on its servers information from the user's browser or any device, including IP address, user geolocation, software and hardware attributes, pages requested by the user, data contained in browser databases, including SQL databases, mobile identifiers (including mobile device identifiers such as Google Advertisement ID, IFA or IFV), app usage information, and/or information about other devices used, or system-level information. This may occur on or on third-party services. Additional information on how users can control and/or block such collection of information is provided below in Section 6 of this policy.
2.4. Information obtained as a result of surveys: The Company may collect and store information obtained as a result of surveys that may be conducted by the Company or contractors engaged by the Company - third parties.
2.5. Added Information: The Company may also add information lawfully obtained from business partners or third parties to the Company's existing data about its users.
2.6. Information available from the user's profiles in multi-user Internet platforms (social networks): By filling out the form on the Site, the user gives the Company consent to the collection and processing of information available from the relevant profiles in social networks.
2.7. We collect information about the ratings and feedback you provide to the Company after our interaction (through attending relevant webinars, seminars and/or as part of the provision of services and filling out relevant feedback forms). We do this in order to measure user satisfaction with the experience, to ensure an optimal and effective level of communication between users and the Company. This information allows us to take the necessary and appropriate measures to maintain high standards in the provision of services.
Information that the Company does not collect and does not process:
The company does not collect or process personal data about racial or ethnic origin, political, religious or ideological beliefs, membership in political parties and trade unions, and similar information.
3. IP ADDRESS, COOKIES AND MOBILE IDENTIFIERS
3.1. During the operation of the Site, the Company may collect certain information using technologies such as cookies, pixels, and local storage (as in your browser or mobile device).
3.2. COOKIES are small text files that store information directly on the user's computer, mobile phone or other device.
3.3. Pixels are small digital images that are part of the code on web pages that allow another server to measure web page views, and are often used in conjunction with cookies. The code tracks how, when (and on which page) the pixel is loaded to indicate that the user is interacting with a page or part of a page on the Site.
3.4. With the help of cookies, the web server can save, for example, preferences and settings on the user's computer, mobile phone or other device(s), which are then automatically restored on the next visit. In other words, cookies are designed to make the use of the Site more convenient. The company uses both persistent and session cookies. Persistent cookies remain on the user's computer for a longer period of time, and session cookies are automatically deleted when the browser window is closed.
4. USE OF PERSONAL DATA
4.1. To provide its services, the Company may use the information that the Company collects and places for the following purposes:
4.1.1. providing customer service, including creating and managing user accounts, solving technical difficulties;
4.1.2. control of general and individual user activity, such as keyword searches, traffic management on the Site, etc.;
4.1.3. communication with users, including regarding the provision of services, customer service or permitted marketing communications through any available communication channels;
4.1.4. send users our e-newsletter, in case they are subscribed to the e-newsletter. Users can also notify us at any time if they no longer want an email newsletter.
4.2. The Company will retain your personal data for as long as is necessary to achieve the purposes for which it was collected, including to comply with any legal, accounting or reporting requirements.
To determine the appropriate storage period, the Company takes into account the volume, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purpose for which the Company processes your personal data, and whether the Company can achieve these goals by other means , and relevant legal requirements.
5. EXCHANGE OF INFORMATION
5.2. The Company does not disclose users' personal information to non-affiliated parties, except with the appropriate consent of users, or under the following circumstances:
5.4. The company can provide personal data of users at the request of competent authorities, issued in accordance with the requirements of current legislation, including in accordance with Art. 93 of the Criminal Procedure Code of Ukraine.
6. USER CONTROL
6.1. Cookies: Most major computer (desktop) and mobile web browsers (e.g. Safari, Firefox, Internet Explorer, Chrome, Opera) provide controls that allow the user to limit or block the installation of Cookies on your systems . Please note that disabling cookies for domains of the first category (sites visited) and other domains (sites related to the sites visited) may result in limited functionality of these websites in some cases.
6.2. Other rights of users in connection with the processing of their personal data by the Company:
6.2.1. to know the location of the personal data base, which contains personal data of users, except for cases established by law;
6.2.2. receive information about the terms of providing access to personal data, in particular information about third parties to whom the personal data of users of the Site is transferred;
6.2.3. to receive no later than thirty calendar days from the date of receipt of the request, except in cases provided by law, an answer about whether his personal data is processed or stored, as well as to receive the content of such personal data;
6.2.4. submit a reasoned claim with an objection to the processing of your personal data;
6.2.5. make a reasoned demand for the change or destruction of personal data by the owner and/or manager of personal data, if these data are processed illegally or are unreliable;
6.2.6. to protect personal data from illegal processing and accidental loss, destruction, damage due to intentional concealment, failure to provide or untimely provision of data, as well as protection from providing information that is unreliable or dishonors honor, dignity and business reputation;
6.2.7. file complaints about the processing of personal data to state authorities and officials whose authority is to ensure the protection of personal data, or to the court;
6.2.8. apply legal remedies in case of violation of the legislation on the protection of personal data.